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How to Hire

At Hirepool Vehicle Rentals we want to make the process of hiring a vehicle as easy as possible. Here is some general information to help you out.

Useful Information to help you get on the road faster!

Rates

Our rates include:

  • Daily rental (24hour period)
  • GST (Goods & Services tax)
  • Insurance
  • Unlimited kilometres (unless otherwise specified)
  • For North Island car rentals we can offer free pickup/delivery to accommodation, transport terminals and businesses within main city CBD areas where we are located and within normal business hours (Mon-Fri 8.00am – 5.00pm). Outside these hours will incur a delivery fee.
  • For pickup and dropoff to Auckland, Hamilton, Palmerston North, Wellington, Christchurch and Dunedin Airports an airport fee will apply. Please enquire to confirm.

Hours

For our branch hours please see our branch locations.
We are available for after hours service.

Vehicle Availability

Even though our rentals fleet is subject to availability we will always do our best to provide your preferred vehicle or an equally acceptable alternative. Please note pictures are an example of what is available in each vehicle group.

Driver Qualification

The minimum rental age is 21 years. All intended drivers must present a valid full New Zealand or Overseas Drivers License at the time of rental. There is no charge for additional drivers.

Heavy Trade License is required for some trucks.

Insurance

Comprehensive Motor Vehicle Insurance (including third party and public liability) is included in our rates. An accident damage excess does apply as listed on the Rates pages. This excess may be reduced by purchasing an optional Excess Reduction Insurance at the time of rental. Please ask for full details.

Fuel

We provide a full tank of fuel at the commencement of each rental for all vehicle rentals. We request you return the vehicle with a full tank. Where this is not convenient we will refill the tank and on charge to you.

Payments

We accept all major credit cards (Visa, Bankcard, Mastercard, Amex, Diners), EFTPOS, cash and approved company orders. All rentals are subject to a refundable bond.

One Way Rentals/Relocations

We can offer one way car rentals for your convenience but these will be subject to a one way fee. Pick up and drop off must be positioned at one of our branch locations, this excludes inter-island travel.

Accessories

We provide a full range of optional equipment including, luggage trailers and snow chains. Individual requirements are catered for so please ask.

General

All rentals are subject to the full terms and conditions which are detailed in the rental agreement provided to you at the time of rental

Call us now on 0800 15 15 15 or pop in and see us at one of our branches.

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