# Continental Event Hire

## Questions

### I want to hire equipment for a Saturday function, when can I pick up and return?

You can collect on Friday and return on Monday for a 1-day hire charge.

We are not open on Saturdays and Sundays. Equipment is subject to availability at time of ordering. Please contact us for a longer hire period rate.

### Is a bond required for hire items?

Generally a nominal bond is required for all of our hire items, held as security against damage and loss

The customer is responsible for the security of the equipment for the duration of the hire period. We charge for all breakages and damages to our hire equipment.

### Does the equipment have to be returned clean?

Yes, the equipment should be returned to us clean, or a cleaning fee may apply.

### Do you have wedding packages available?

Yes we have wedding packages available, contact your local Continential Event Hire branch to discuss

### What are the differences between an Electron marquee and a Frame marquee?

Electron marquees are a traditional style marquee with high, peaked roof’, centre poles and guy ropes. They require a grass surface for installation.

Framed marquees have no internal poles and can be installed on grass or a hard surface using, weights or bolts..

### What size marquee do I need?

Please see our marquee capacity guide for an indication.

Beside amount of people at your event, marquee size required will need to be adjusted if room is required for a buffet station, dance floor, stage etc.

### Can marquees be installed on a hard surface like a car-park or tennis court?

Yes, we can weight our marquees if we are unable to peg into the surface.

### Are marquees water-proof?

Yes, the fabric on marquees is water-proof. We can make connections to other marquees and butt marquees very closely to buildings.

### Can marquees withstand extreme weather?

Well secured marquees can withstand over 100km winds.

Some marquees can withstand UP to 100kmh winds depending on size. Larger structures have more wind tolerance than smaller ones generally.

### When should I book my marquee?

Some dates are very popular for weddings and events so all equipment is available on a first to book basis.

### Are we able to install/dismantle the marquee?

We have a small selection of ‘takeaway’ marquees for you to install & dismantle yourself. Larger marquees for weddings and events are installed by our specialist marquee crew.

### Will marquee pegs damage underground pipes or cables?

Yes a marquee peg can damage underground pipes or cables.

We would need to be informed of any underground services, prior to marquee installation

### Can someone advise what would be the best marquee for our site?

If an estimate is acceptable, a marquee sales consultant may be able to come to the site, to advise marquee size and options available (conditions apply).

### Do you provide other equipment with the marquee?

We can provide a one-stop package for all of your hire requirements e.g. [Chairs](https://www.hirepool.co.nz/events-and-portables/furniture.md), [tables](https://www.hirepool.co.nz/events-and-portables/furniture.md), [lighting](https://www.hirepool.co.nz/events-and-portables/lighting.md), [flooring](https://www.hirepool.co.nz/events-and-portables/flooring.md), [catering equipment](https://www.hirepool.co.nz/events-and-portables/catering-equipment.md), [portable toilets](https://www.hirepool.co.nz/events-and-portables/portaloo.md) and [generators](https://www.hirepool.co.nz/generators-and-power-distribution.md)

### When will my bond/deposit be refunded?

On return of the equipment in good condition, the total charges will be calculated and the Hirer will either pay the outstanding balance or be refunded the difference between the bond paid by the Hirer and the actual total charges.

While electronic refunds are processed straight away it can take between 1 to 5 working days to appear in the Hirer account.

### When will you install/dismantle the marquee for my wedding?

With weddings we allow marquee installation to be commenced two days prior to the event.

## More help

- [DIY Hub](https://www.hirepool.co.nz/diy-hub.md)
- [Tradie Hub](https://www.hirepool.co.nz/trade-hub.md)
- [Resource library](https://www.hirepool.co.nz/resources.md)

Source: https://www.hirepool.co.nz/help/continental-event-hire